FAQs

Frequently asked questions

Everything about pricing, trials, setup and security. Can't find your answer? Our HR experts are a call away.

Pricing & trial

How does the free trial work?

Every account starts with a full-featured 14-day trial — all twelve tools, unlimited employees, no credit card required. At the end you choose a plan or your data is safely deleted. Nothing is charged automatically.

How is HR Buddy Manager priced?

One monthly subscription covers everything — leave, contracts, e-signatures, training, rotas, reporting and expert support. No modules, no per-signature fees, no support tiers. Contact us for a quote for your headcount.

Is HR support really included?

Yes. Support comes from HR Buddy's CIPD-qualified practitioners — the people who built the product — not a generic software helpdesk. It's part of the subscription, not an add-on.

Can I cancel anytime?

Yes — billing is monthly and you can cancel whenever you like. You can export all your data before you go.

Getting set up

How long does setup take?

Most businesses are running within an afternoon: add employees (or import them), set your leave year, and invite the team. No consultants, no implementation project.

Can I import data from my current system or spreadsheets?

Yes — employee records and leave balances import from spreadsheet templates, and existing documents upload straight into each employee's secure file locker. See our guide to switching HR software in the Knowledge Base.

Do my employees need training?

No. If they can book a flight online, they can book leave in Manager. Staff get a login link and are booking leave, viewing rotas and clocking in within minutes.

Does it work with my payroll software?

Manager pushes approved hours, leave and expenses to your payroll provider — including BrightPay, Thesaurus and Sage — so nothing is rekeyed.

Security & compliance

Where is my data stored and is it secure?

Data is hosted in the EU, encrypted in transit and at rest, with role-based access controls and audit logging. A Data Processing Agreement is standard, and you can export your data at any time.

Are the e-signatures legally valid?

Yes — electronic signatures in Manager are legally valid for contracts, policies and HR documents, with a full signing trail stored alongside each document.

How do you keep the templates compliant with Irish law?

Contracts, policies and statutory reports are maintained by HR Buddy's practitioners as legislation changes — statutory sick pay, gender pay gap thresholds, working time rules. Updates reach your account automatically.

Will Manager's records satisfy a WRC inspection?

Manager keeps the records the WRC asks for — terms of employment, hours, leave, absence — with timestamps and audit trails, retained for the statutory periods. See our Knowledge Base guide to WRC inspections.

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